Privacy Policy
Last Updated: May 29, 2026
Softline Media Group, LLC (“Softline Media Group,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information.
This Privacy Policy describes how we collect, use, disclose, process, store, and safeguard information when you access or use our websites, mobile applications, games, software products, AI-powered services, SaaS platforms, digital tools, online services, and related offerings (collectively, the “Services”).
This Privacy Policy applies to all current and future products, services, applications, websites, games, software platforms, digital offerings, and technologies owned, operated, licensed, published, or controlled by Softline Media Group, LLC unless a separate privacy policy is expressly provided for a specific product or service.
By accessing or using the Services, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
Depending on the Services you use, we may collect the following categories of information.
Information You Provide
We may collect information you voluntarily provide, including:
- Name
- Username
- Email address
- Account credentials
- Profile information
- Customer support communications
- Feedback
- Survey responses
- User-generated content
- Messages submitted through forms
- Files, images, text, audio, or other content uploaded to the Services
- Any other information you choose to provide
Automatically Collected Information
We may automatically collect certain information when you use our Services, including:
- Device identifiers
- Advertising identifiers
- Device type
- Device model
- Operating system
- Browser information
- IP address
- Language preferences
- Country or region
- Usage information
- Session data
- Gameplay data
- Feature usage
- App interaction data
- Diagnostic information
- Crash reports
- Error logs
- Performance metrics
- Referring URLs
- Network information
Purchase Information
If you purchase subscriptions, upgrades, digital goods, or other products through our Services or through third-party platforms, we may receive limited transaction information including:
- Purchase status
- Subscription status
- Product purchased
- Transaction identifiers
- Refund status
We do not receive or store full payment card information.
Location Information
We may collect approximate location information derived from IP addresses, device settings, or other technical information.
Where supported and authorized by the user, we may collect more precise location information.
Information From Third Parties
We may receive information from:
- Analytics providers
- Advertising partners
- Authentication providers
- Social platforms
- App stores
- Payment processors
- Business partners
- Publicly available sources
- Other third-party service providers
How We Use Information
We may use information for any legitimate business purpose, including:
- Providing Services
- Operating applications and websites
- Creating and managing accounts
- Delivering content
- Processing transactions
- Managing subscriptions
- Providing customer support
- Personalizing experiences
- Improving products and services
- Developing new features
- Conducting research and analysis
- Monitoring performance
- Detecting fraud and abuse
- Protecting security
- Maintaining platform integrity
- Measuring engagement
- Delivering notifications
- Sending administrative communications
- Marketing and promotional activities
- Complying with legal obligations
- Enforcing agreements and policies
Advertising, Analytics, and Tracking Technologies
We may use analytics, attribution, measurement, advertising, and marketing technologies.
These technologies may include:
- Cookies
- SDKs
- Pixels
- Tags
- Device identifiers
- Local storage
- Similar technologies
We may work with third-party providers including, but not limited to:
- Apple
- Meta
- RevenueCat
- Firebase
- Unity
- AppsFlyer
- Adjust
- Mixpanel
- Amplitude
- Microsoft
- Amazon
- Cloudflare
- OpenAI
- Anthropic
- Other service providers and technology partners
These providers may collect information in accordance with their own privacy policies.
Artificial Intelligence Features
Some Services may include artificial intelligence, machine learning, automated decision systems, content generation tools, recommendation systems, or similar technologies.
Information submitted to such features may be processed to:
- Generate outputs
- Create recommendations
- Improve functionality
- Deliver requested services
- Analyze content
- Enhance user experiences
We may use third-party providers to facilitate AI-related functionality.
Information Sharing
We may disclose information:
- To service providers
- To hosting providers
- To cloud infrastructure providers
- To analytics providers
- To advertising providers
- To payment processors
- To affiliates and subsidiaries
- To professional advisors
- To business partners
- To law enforcement authorities
- To government agencies
- To regulatory authorities
- During mergers, acquisitions, asset sales, financing transactions, or corporate restructuring
We may disclose information whenever we believe disclosure is necessary to:
- Comply with law
- Respond to legal requests
- Protect rights and property
- Investigate violations
- Prevent fraud
- Protect users
- Maintain security
We do not sell personal information for monetary compensation.
User Content
Information, content, files, images, text, audio, video, prompts, submissions, feedback, and other materials you provide may be processed, stored, transmitted, displayed, or used as necessary to provide the Services.
You remain responsible for any content you submit.
Data Retention
We retain information for as long as reasonably necessary to:
- Operate the Services
- Maintain records
- Resolve disputes
- Enforce agreements
- Meet legal obligations
- Protect business interests
Retention periods vary depending on the type of information involved.
Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no method of storage, transmission, or security system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
International Data Transfers
Information may be stored, processed, and transferred in countries outside your jurisdiction.
By using the Services, you acknowledge and consent to such transfers where permitted by law.
Children’s Privacy
The Services are not directed toward children under the age required by applicable law.
We do not knowingly collect personal information from children where prohibited by law.
If we learn that such information has been collected, we may take reasonable steps to delete it.
Your Rights
Depending on your jurisdiction, you may have rights including:
- Access
- Correction
- Deletion
- Restriction
- Objection
- Data portability
- Withdrawal of consent
Requests may be submitted using the contact information below.
We may require verification before responding to requests.
Third-Party Services
The Services may contain links to third-party websites, applications, products, services, or content.
We are not responsible for the privacy practices, policies, or content of third parties.
Users should review applicable third-party policies independently.
Changes to This Privacy Policy
We reserve the right to modify, update, revise, or replace this Privacy Policy at any time.
Changes become effective upon posting the updated Privacy Policy.
Continued use of the Services after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Information
Softline Media Group, LLC
Website: https://softlinemediagroup.com
Email: edward@softlinemediagroup.com
For privacy-related questions, requests, or concerns, please contact us using the information above.